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Compliance program

What is the SupplySide Compliance Program?

SupplySide events are international business-to-business entities with participants from many industries and many countries. Attendees and members should be aware that not all ingredients, technologies, claims or practices are appropriate for all industries or geographies. All participants should be familiar with the laws and regulations applicable to their specific business.

The SupplySide Compliance Program provides tools to gain a greater understanding of some of the most common compliance issues within the industry and help support self-regulatory efforts. We provide compliance monitoring during the SupplySide shows, enforcement where necessary and education year-round. Our compliance policy and reviews are based upon U.S. federal regulations. Your product promotional materials should be compliant with these U.S. laws. If you have any questions about compliance with our program, please contact supplysidecompliance@informa.com.

We also offer affordable regulatory reviews, market entry advice and copy editing through our MarketReady Insights program. More information is available at marketreadyinsights.com or please contact us at marketready@informa.com.

With these tools, we aim to provide an environment that promotes innovation and growth within the healthy ingredients industry.

Download a printable version of the SupplySide Compliance Program.

Rules for compliance

All materials displayed at SupplySide events are subject to the SupplySide Compliance Program. This includes, but is not limited to: booth displays, package labeling and inserts, descriptions of ingredients and services, promotional materials, websites, videos or anything presented at the show.

Prohibited claims

Product information being disseminated at any SupplySide event must meet the following standards:

  • Promotion of a product to treat, prevent, mitigate or cure any disease or condition including but not limited to diabetes, cancer, flu, cold, heart disease or Alzheimer's disease is not permitted unless the product has received FDA drug approval.
  • Claims based on traditional use must clearly communicate that the sole basis for the claim is its history of use for a particular purpose. Note that traditional use is a recognized form of substantiation for structure/function claims only — it does not authorize disease claims, which remain prohibited regardless of the basis for the claim.
  • Under the FDCA (Federal Food, Drug and Cosmetic Act) and the DSHEA (Dietary Supplement Health & Education Act) ingredient claims must be appropriate for the intended application and use of the product. Products may not be promoted as a “drug” or with drug-like claims under these regulations unless the product has received FDA drug approval.

Claims that are a high priority for FDA include (but are not limited to): weight loss, body building, sexual enhancement and products for children. For more information about claims that can be made for conventional foods and dietary supplements, click here.

Prohibited ingredients

Ingredients prohibited in the United States include, but are not limited to: ephedra/ephedrine, anabolic steroids and their precursors, masking agents, narcotics, kratom, and drug ingredients marketed in food, beverage, dietary supplement applications.

For more information on industry information and regulations, click here.

Prevention of Adulterated Products

Adulteration is a global problem affecting consumer safety. Under federal Good Manufacturing Practice (GMP) regulations, manufacturers are required to test for adulteration — this is not optional. While SupplySide does not conduct independent testing at our events, we strongly encourage all buyers and sellers to familiarize themselves with the Botanical Adulterants Prevention Program (BAPP) and its Best Practices. See the BAPP section below for more information and links. To learn more about BAPP, click here.

SupplySide's hemp and cannabinoid policy

The SupplySide Compliance Program has adopted this policy for products that contain hemp and hemp-derived cannabinoids to help ensure the industry complies with existing regulations and to encourage best practices that help ensure quality and transparency. Acceptance as an exhibitor or advertiser and approval for exhibition or advertisement of any cannabinoid product at a SupplySide event is NOT a determination that the product complies with all local, state and federal laws, all of which may vary. Neither is it, nor is it intended to be, legal advice; exhibitors should always seek the advice of a qualified attorney.


Review criteria*:

When reviewing cannabinoid products, our highest priorities are safety, transparency, truthfulness, reliability and responsibility.

1. Hemp-derived, full spectrum products cannot contain more than 0.3% THC and may not exceed the THC limits of the state where the event is held.

2. Disease claims and all claims explicitly rejected by FDA, e.g. pain, chronic anxiety, etc. are prohibited.

3. Products may not be marketed for psychoactive, high, social buzz, etc. effects. THC focused products will not be accepted. Cannabis-derived (non-hemp) extracted ingredients are not accepted. Other non-hemp botanicals marketed for intoxicating, psychotropic, or alcohol-like effects are also not acceptable.

4. All statements must be substantiated.

5. Transparency, clarity and truthfulness in labeling are required.

6. Responsibility and care for vulnerable populations are required.

7. Vapes and vape accessories are prohibited.

8. Devices, including patches, are required to have appropriate FDA clearance (510k, PMA, registration and/or listing).

9. Exhibit review and approval is on a product-by-product basis.

*Violation of this show policy resolution will be considered a material violation of the show event rules and regulations and may result in the exhibitor’s removal from the venue at the venue's or show host management’s sole and absolute discretion.

Prohibited use of FDA logo

The FDA logo is for the official use of FDA and not for use on private sector materials. To the public, such use would send a message that FDA favors or endorses a private sector organization or the organization’s activities, products, services and/or personnel (either overtly or tacitly), which FDA does not and cannot do. Unauthorized use of the FDA logo may violate federal law and subject those responsible to civil and/or criminal liability.

For more information on the use of the FDA logo, click here.


Compliance monitoring

The SupplySide Compliance Program is made up of a dedicated in-house compliance team whose objective is to help make exhibitors and customers aware of noncompliance to preserve the integrity of the show floor for the benefit of exhibitors and the industry overall. We encourage all SupplySide participants to report any suspected violations.

Reporting an issue:

If you suspect a prohibited claim or ingredient, please report it immediately to the SupplySide compliance team. All inquiries are kept anonymous and will be handled promptly. For the safety of our attendees, exhibitors, and members, please do not try to directly correct the company or individual in violation.

To report a compliance issue covered by this program, report via email. Send your concern to SupplysideCompliance@informa.com. Please include the booth number, a brief description of the non-compliance, and attach any photos/documentation.


Enforcement Policies

Any SupplySide participant determined to be in violation of the SupplySide Compliance Program will be subject to enforcement action. While disputes regarding claims may happen, we make a good faith effort to mitigate the situation; however, enforcement action may include a meeting with SupplySide compliance team, suggested removal of prohibited materials, removal from SupplySide event, required revisions for the materials to be presented at future events, and/or referral to industry self-regulatory organizations or the appropriate regulatory agency.

Program policy

  1. These standards apply to all SupplySide in-person and online events, including all event-related sponsorship materials and digital paid content. Compliance with our program does not exempt exhibitors/advertisers from complying with applicable federal and industry regulations, including those of the United States Department of Agriculture (USDA), the Food and Drug Administration (FDA), the Federal Trade Commission (FTC), the Consumer Product Safety Commission, and the Environmental Protection Agency (EPA).

  2. Our Compliance program does not constitute an approval system. SupplySide reviews exhibit materials but cannot guarantee that every non-compliant item will be identified and communicated to exhibitors, nor that the same materials will be approved at future events. SupplySide reserves the right to change this policy, to determine the eligibility of any company or product, and will keep exhibitors advised of material changes.

  3. Literature presented at exhibits may be reviewed. Exhibitors whose materials are deemed out of compliance may be notified before, during or after events. Lack of notification for noncompliance does not necessarily mean exhibitor materials are in compliance with the Compliance Program.

  4. Exhibitors are solely responsible for responding within the established deadlines for compliance.

  5. An exhibitor may be asked to remove non-compliant products or materials from the exhibit immediately.

  6. Any exhibitor may be asked to submit materials intended as exhibit content for pre-approval, solely at the discretion of SupplySide.

  7. Acceptance of materials for exhibit at SupplySide events does not mean they meet all applicable federal or state regulatory requirements. Reviews are performed to determine whether exhibitors’ promotional materials meet SupplySide eligibility requirements which incorporate some but not all regulatory requirements.

  8. We believe that upholding these standards will ultimately benefit our audience, our exhibitors and the industry. If we and our exhibitors work together to create even higher levels of audience trust, we will surely see increased sales and an increased likelihood of continued self-regulation for our industry.

Getting help

If you need regulatory guidance on U.S. requirements, assistance with a new product introduction, or advice on labeling or claims, our Market Ready Insights regulatory consulting program can help. For more information, visit www.marketreadyinsights.com, or please contact us at marketready@informa.com.


Botanical Adulterants Prevention Program – (BAPP)

The Botanical Adulterants Prevention Program (BAPP) is a large-scale program that educates members of the herbal and dietary supplement industry about ingredient and product adulteration. Partners include the American Botanical Council (ABC), the American Herbal Pharmacopoeia (AHP), and the University of Mississippi's National Center for Natural Products Research (NCNPR).

BAPP Best Practice SOP

BAPP Best Practice SOP is a voluntary self-regulatory solution that buyers and sellers can use to remove adulterated materials from global commerce (including botanicals and all non-botanical ingredients found in natural products).


Educational resources

The Standards team reviews exhibitor materials and notifies exhibitors when non-compliant claims or ingredients are identified. Our goal is to maintain a show floor that gives attendees and buyers confidence in the products they see, and to ensure a level playing field for our exhibitors.

Click here for our claims guidance that lists some unacceptable noncompliant claims and provides suggestions for acceptable claims.

We also offer educational programs and training sessions at each event on regulatory compliance topics.

SupplySide Food & Beverage Journal and SupplySide Supplement Journal

Federal Trade Commission (FTC)

Food and Drug Administration (FDA)

Council for Responsible Nutrition (CRN)


Claims guidance

View the Claims guidance sheet for more information regarding claims at SupplySide events.

Registration for SupplySide Global 2026 is now open!